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Product Maintenance
Manage maintenance tasks for equipment and inventory items
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Product | Serial # | Manufacturer | Model | Title | Description | Type | Priority | Status | Scheduled | Completed | Next Service | Assigned To | Service Vendor | Est. Cost | Actual Cost | Labor Hrs | Warranty # | Ticket # | Recurring | Notes | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
HP LaserJet Pro | SN-HP-2024-001 | HP | LaserJet Pro | Printer Preventive Maintenance | Quarterly cleaning and toner replacement for HP LaserJet Pro | preventive | LOW | COMPLETED | 2024-03-15 | 2024-03-15 | 2024-06-15 | IT Support Team | 50 | 45 | 0.5 | quarterly | Printer counter at 45,000 pages | ||||
Cisco Router 3000 | SN-CISCO-2024-001 | Cisco | Router 3000 | Router Firmware Update | Critical security firmware update for Cisco Router 3000 | preventive | HIGH | SCHEDULED | 2024-03-20 | Network Admin Team | Cisco Support | 0 | 2 | CISCO-2024-1234 | Maintenance window: 2am-4am to minimize disruption | ||||||
Unknown Product | - | - | - | Server Hard Drive Replacement | Replace failing hard drive in production server | repair | URGENT | COMPLETED | 2024-03-05 | 2024-03-05 | Server Team | Dell ProSupport | 500 | 450 | 3 | DELL-WR-2024-5678 | RAID rebuilt successfully, no data loss | ||||
Unknown Product | - | - | - | Annual Workstation Inspection | Comprehensive hardware check and cleaning for developer workstation | inspection | MEDIUM | SCHEDULED | 2024-04-01 | Desktop Support | 25 | 1 | annually | Check RAM, storage, cooling system, update drivers | |||||||
Unknown Product | - | - | - | Switch Port Replacement | Replace damaged ports 23-24 on network switch | warranty | MEDIUM | IN PROGRESS | 2024-03-25 | Network Team | NetGear Support | 0 | 4 | NG-2024-9012 | INT-2024-3456 | Covered under extended warranty, replacement module ordered |
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