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Service Details | Customer Pricing | Vendor Pricing | Features | |
|---|---|---|---|---|
🔧Network Monitoring 📝Monitor network uptime, performance, and traffic usage Networking | 📅Monthly$99.00 📆Annual$999.00 | IT Services Co. Mo: $450.00Yr: $4,860.00 ⭐Tech Supplies Inc. Mo: $500.00Yr: $5,400.00 | ✓24/7 Monitoring ✓Real-time Alerts ✓Performance Reports | |
🔧Software Support - Basic 📝Assist with common software issues and troubleshooting Software Support | 📅Monthly$49.00 📆Annual$499.00 | ⭐IT Services Co. Mo: $800.00Yr: $8,640.00 | ✓Email Support ✓48-hour Response | |
🔧Firewall Management 📝Manage firewall rules, updates, and monitoring Networking | 📈+30% Markup 📅Monthly$0.00 📆Annual$0.00 | No vendor pricing | ✓Rule Management ✓Security Audits ✓Threat Monitoring | |
🔧Hardware Maintenance 📝Scheduled maintenance for on-prem hardware assets Hardware Maintenance | 📅Monthly$149.00 📆Annual$1,499.00 | No vendor pricing | ✓Scheduled Maintenance ✓Parts Replacement ✓Emergency Service | |
🔧Software Support - Premium 📝24/7 premium software support with SLAs Software Support | 📈+25% Markup 📅Monthly$0.00 📆Annual$0.00 | No vendor pricing | ✓24/7 Support ✓1-hour Response ✓Dedicated Account Manager +1 more |