Scheduling Queue Management | ThothOS

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Scheduling Queue Management

Manage scheduling queues with their positions, products, services, and severity levels

Metrics

Search & Filters

	Queue Details	Region	Assigned Positions	Severity Levels	Product / Service
	Technical Support Handles technical issues, software bugs, and system troubles...	Northeast New York America/New_York	Technical Support Engineer Technical Support Technical Support Specialist Technical Support	Level 1Level 2Level 3Level 4	Product:Cisco Router 3000
	Billing & Accounts Manages invoice inquiries, payment issues, and account recon...	Northeast New York America/New_York	Billing Specialist Finance Accounts Manager Finance	Level 2Level 3Level 4	Service:Software Support - Basic
	License Management Handles software licensing, renewals, and compliance issues	West Coast California America/Los_Angeles	License Administrator Legal & Compliance Compliance Officer Legal & Compliance	Level 3Level 4	Service:Firewall Management
	Customer Onboarding Manages new customer setup, training, and initial configurat...	West Coast California America/Los_Angeles	Customer Success Manager Customer Success Onboarding Specialist Customer Success	Level 1Level 2Level 3	Service:Hardware Maintenance
	Sales Inquiries Handles product information requests, quotes, and pre-sales ...	South Central Texas America/Chicago	Sales Representative Sales Sales Engineer Sales	Level 1Level 2	Product:Dell XPS 15

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