Task Management & Tracking

Comprehensive task lifecycle management with status workflows and commenting system

• •Task creation with title, description, and severity levels
• •Multi-status workflow (status and sub-status tracking)
• •Employee and customer assignment with team coordination
• •Comment system with edit history and mention support
• •Knowledge base article integration for task resolution

Project Board Views

Visual project boards organized by status, severity, topic, and sub-status

• •Kanban-style boards with drag-and-drop functionality
• •Multiple board views (Status, Severity, Topic, Sub-Status)
• •Task cards with detailed information and quick actions
• •Board filtering and column organization
• •Real-time task updates and collaboration

Topics & Categorization

Advanced task categorization with topics, severity levels, and scheduling queues

• •Topic-based task organization and filtering
• •Severity level system for task prioritization
• •Scheduling queue management for workflow optimization
• •Status and sub-status hierarchy for detailed tracking
• •Category-based reporting and analytics

Analytics & Dashboard

Real-time task analytics with comprehensive dashboard and reporting

• •Task distribution analytics by status and severity
• •Team workload monitoring and scheduling queue metrics
• •Progress tracking with completion statistics
• •Dashboard widgets for task overview and insights
• •Performance reporting with filtering capabilities

Workflow Configuration

Customizable workflow management with status and queue configuration

Team Collaboration

Advanced team coordination with assignments and communication

Integration Capabilities

Seamless integration with other ThothOS modules

Advanced Task Features

Professional task management with comprehensive tracking